Online Mediation Training – April 2024

We are thrilled to bring you ADC's Mediation Training & Accreditation Choose the ADC difference; up-skill now to accelerate your career in 2024! Become a nationally accredited mediator, a more effective negotiator, a ‘mediation-skilled’ legal adviser, a more effective workplace manager or a dispute resolution specialist in any sector. Whatever your goals, ADC can help you advance your skills and career by: Developing your interest-based Negotiation Skills Teaching you how to conduct each step of the Mediation Process Building on your current skills [...]

Online – Conflict Resolution & ADR – April 2024

Have you ever thought ‘I could have managed that conflict situation better’? Or even better still, avoided it before it began! Conflict can occur in any contractual and personal relationship, organisation or community. This course equips business owners, project managers, executives, team leaders, HR teams, complaints handling specialists and many others with the vital skills needed to reduce the levels of conflict around them, and the multiple costs of conflict! ADC’s highly interactive, intensive online course gives you the practical skills and strategies to minimise the negative effects [...]

Mediation Refresher Training – Online – April 2024

This one day programme is intended for candidates preparing for accreditation or re-accreditation, mediators seeking to complete their CPD requirements and those seeking an opportunity to up-skill in an intensive learning environment. A full-day, practical, skills development programme with expert coaching from ADC’s skilled, professional practitioners. Refresher training is available as part of ADC’s highly regarded mediation course and can be taken on Day 4 and/or Day 5 of our mediation programme. Participants benefit from mediating a simulated dispute with [...]

Mediation/Conciliation Accreditation Day – April 2024

Essential Accreditation for Mediators and Conciliators ADC Mediation/Conciliation Training participants (only), who are seeking formal recognition of their skills are eligible to enrol in ADC’s 1-day Accreditation Programme, and then apply for recognition under the Australian National Mediator Accreditation System (NMAS). ADC’s course and accreditation meets all the requirements set out in sections 4 and 5 of NMAS. Click HERE to view NMAS. Successful candidates receive an ADC ‘Certificate of Accreditation’, valid for two years, and are then eligible to [...]

Complaints Handling Training – April 2024

Do you handle complaints or deal with difficult clients? Managing complaints effectively is essential for the success of any business, government department or not-for-profit organisation.  Learn how to deal with difficult clients, understand service recovery strategies and build customer loyalty by turning a negative situation into a positive experience. ADC’s Complaints Handling training is a one-day course designed for anyone dealing with clients. Our complaints handling course is interactive, fun and relevant to staff at any level whose job it [...]

Facilitating Difficult Discussions – May 2024

If you've ever searched for what to say and how to say it then this is the course for you! Facilitating Difficult Discussions is intended for anyone who seeks to approach and conduct difficult discussions with more confidence. This highly interactive course is designed for those who need to give and receive authentic and timely feedback; managers, professionals, consultants, project managers, team leaders, supervisors, human resource consultants, trainers and administrators. Difficult discussions can arise at any stage of our commercial (and private) lives [...]

Online – Conflict Resolution & ADR – May 2024

Have you ever thought ‘I could have managed that conflict situation better’? Or even better still, avoided it before it began! Conflict can occur in any contractual and personal relationship, organisation or community. This course equips business owners, project managers, executives, team leaders, HR teams, complaints handling specialists and many others with the vital skills needed to reduce the levels of conflict around them, and the multiple costs of conflict! ADC’s highly interactive, intensive online course gives you the practical skills and strategies to minimise the negative effects [...]

Online Mediation Training – May 2024

We are thrilled to bring you ADC's Mediation Training & Accreditation Choose the ADC difference; up-skill now to accelerate your career in 2024! Become a nationally accredited mediator, a more effective negotiator, a ‘mediation-skilled’ legal adviser, a more effective workplace manager or a dispute resolution specialist in any sector. Whatever your goals, ADC can help you advance your skills and career by: Developing your interest-based Negotiation Skills Teaching you how to conduct each step of the Mediation Process Building on your current skills [...]

Mediation Refresher Training – Online – May 2024

This one day programme is intended for candidates preparing for accreditation or re-accreditation, mediators seeking to complete their CPD requirements and those seeking an opportunity to up-skill in an intensive learning environment. A full-day, practical, skills development programme with expert coaching from ADC’s skilled, professional practitioners. Refresher training is available as part of ADC’s highly regarded mediation course and can be taken on Day 4 and/or Day 5 of our mediation programme. Participants benefit from mediating a simulated dispute with [...]

Mediation/Conciliation Accreditation Day – May 2024

Essential Accreditation for Mediators and Conciliators ADC Mediation/Conciliation Training participants (only), who are seeking formal recognition of their skills are eligible to enrol in ADC’s 1-day Accreditation Programme, and then apply for recognition under the Australian National Mediator Accreditation System (NMAS). ADC’s course and accreditation meets all the requirements set out in sections 4 and 5 of NMAS. Click HERE to view NMAS. Successful candidates receive an ADC ‘Certificate of Accreditation’, valid for two years, and are then eligible to [...]

Upcoming Events

  • Online Mediation Training – April 2024
    • Days 1 - 3
       April 17, 2024 - April 19, 2024
       9:30 am - 4:30 pm
    • Days 4 - 5
       April 22, 2024 - April 23, 2024
       9:30 am - 4:30 pm

    We are thrilled to bring you ADC's Mediation Training & Accreditation Choose the ADC difference; up-skill now to accelerate your career in 2024! Become a…

  • Online - Conflict Resolution & ADR - April 2024
    • Conflict Resolution & ADR Training
       April 17, 2024
       9:30 am - 4:30 pm

    Have you ever thought ‘I could have managed that conflict situation better’? Or even better still, avoided it before it began! Conflict can occur in any contractual and personal…

  • Mediation Refresher Training - Online – April 2024
    • One day Mediation Refresher Training
       April 22, 2024
       9:30 am - 4:30 pm
    • One day Mediation Refresher Training
       April 23, 2024
       9:30 am - 4:30 pm

    This one day programme is intended for candidates preparing for accreditation or re-accreditation, mediators seeking to complete their CPD requirements and those seeking an opportunity…

  • Mediation/Conciliation Accreditation Day – April 2024
    •  April 24, 2024
       9:30 am - 4:30 pm

    Essential Accreditation for Mediators and Conciliators ADC Mediation/Conciliation Training participants (only), who are seeking formal recognition of their skills are eligible to enrol in ADC’s…

  • Complaints Handling Training - April 2024
    •  April 30, 2024
       9:30 am - 4:30 pm

    Do you handle complaints or deal with difficult clients? Managing complaints effectively is essential for the success of any business, government department or not-for-profit organisation. …

  • Facilitating Difficult Discussions – May 2024
    •  May 2, 2024
       10:25 am - 5:25 pm

    If you've ever searched for what to say and how to say it then this is the course for you! Facilitating Difficult Discussions is intended for anyone who…

  • Online Mediation Training – May 2024
    • Days 1 - 3
       May 8, 2024 - May 10, 2024
       9:30 am - 4:30 pm
    • Days 4 - 5
       May 13, 2024 - May 14, 2024
       9:30 am - 4:30 pm

    We are thrilled to bring you ADC's Mediation Training & Accreditation Choose the ADC difference; up-skill now to accelerate your career in 2024! Become a…

  • Online - Conflict Resolution & ADR - May 2024
    • Conflict Resolution & ADR Training
       May 8, 2024
       9:30 am - 4:30 pm

    Have you ever thought ‘I could have managed that conflict situation better’? Or even better still, avoided it before it began! Conflict can occur in any contractual and personal…

  • Mediation Refresher Training - Online – May 2024
    • One day Mediation Refresher Training
       May 13, 2024
       9:30 am - 4:30 pm
    • One day Mediation Refresher Training
       May 14, 2024
       9:30 am - 4:30 pm

    This one day programme is intended for candidates preparing for accreditation or re-accreditation, mediators seeking to complete their CPD requirements and those seeking an opportunity…

  • Mediation/Conciliation Accreditation Day – May 2024
    • One day Mediation Refresher Training
       May 13, 2024
       9:30 am - 4:30 pm
    • One day Mediation Refresher Training
       May 14, 2024
       9:30 am - 4:30 pm

    Essential Accreditation for Mediators and Conciliators ADC Mediation/Conciliation Training participants (only), who are seeking formal recognition of their skills are eligible to enrol in ADC’s…

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