Is Online Dispute Resolution here to stay? – The Opinion of ADR Practitioners and Clients
As of October 6th 2021, 89% of New South Wales residents and 83% of Victorian residents have had their first COVID-19 vaccination.[1] With two of Australia’s most populous states scheduled to exit lockdown by December, face-to-face Alternate Dispute Resolution (ADR) sessions will once again be an option for many Australians. The question for practitioners is whether clients will return to traditional ADR post-lockdown, or is Online Dispute Resolution (ODR) here to stay? Our special rapporteur on the impact of COVID-19 explores [...]