Conflict Resolution & ADR – Parramatta

Ever wished you could manage conflict better? Better still, even avoid it before it begins? Conflict happens in all organisations and communities. Discover how to minimise the negative effects of conflict and how to strengthen relationships by learning how to better manage conflict situations. ADC’s interactive course offers practical skills and strategies that can be applied to reduce the impact of conflict at work and socially. This one-day course is a must for business owners, managers, team members and individuals who [...]

Conflict Resolution & ADR – Parramatta2017-09-20T12:21:33+10:00

Conflict Resolution & ADR – Suva Fiji

Ever wished you could manage conflict better? Better still, even avoid it before it begins? Conflict happens in all organisations and communities. Discover how to minimise the negative effects of conflict and how to strengthen relationships by learning how to better manage conflict situations. ADC’s interactive course offers practical skills and strategies that can be applied to reduce the impact of conflict at work and socially. This one-day course is a must for business owners, managers, team members and individuals who [...]

Conflict Resolution & ADR – Suva Fiji2017-07-05T11:40:12+10:00

Conflict Resolution & ADR – Canberra

Ever wished you could manage conflict better? Better still even avoid it before it begins? Conflict is inherent in all organisations and contexts. It occurs regularly in everyday situations and can vary in level and intensity. Discover how to minimise the negative consequences of conflict and how to strengthen interpersonal and organisational relationships by learning to manage conflict situations more effectively. ADC's interactive and fun course offers practical skills and strategies that can be readily applied within a variety of situations [...]

Conflict Resolution & ADR – Canberra2017-06-07T12:55:35+10:00

Conflict Resolution & ADR – Sydney

Ever wished you could manage conflict better? Better still, even avoid it before it begins? Conflict happens in all organisations and communities. Discover how to minimise the negative effects of conflict and how to strengthen relationships by learning how to better manage conflict situations. ADC’s interactive course offers practical skills and strategies that can be applied to reduce the impact of conflict at work and socially. This one-day course is a must for business owners, managers, team members and individuals who [...]

Conflict Resolution & ADR – Sydney2017-07-24T13:40:17+10:00

Conflict Resolution & ADR – Sydney

Ever wished you could manage conflict better? Better still, even avoid it before it begins? Conflict happens in all organisations and communities. Discover how to minimise the negative effects of conflict and how to strengthen relationships by learning how to better manage conflict situations. ADC’s interactive course offers practical skills and strategies that can be applied to reduce the impact of conflict at work and socially. This one-day course is a must for business owners, managers, team members and individuals who [...]

Conflict Resolution & ADR – Sydney2017-08-09T14:06:30+10:00

Conflict Resolution & ADR – Sydney

Ever wished you could manage conflict better? Better still even avoid it before it begins? Conflict is inherent in all organisations and contexts. It occurs regularly in everyday situations and can vary in level and intensity. Discover how to minimise the negative consequences of conflict and how to strengthen interpersonal and organisational relationships by learning to manage conflict situations more effectively. ADC's interactive and fun course offers practical skills and strategies that can be readily applied within a variety of situations [...]

Conflict Resolution & ADR – Sydney2017-04-27T15:22:54+10:00

Conflict Resolution & ADR – Sydney

Ever wished you could manage conflict better? Better still even avoid it before it begins? Conflict is inherent in all organisations and contexts. It occurs regularly in everyday situations and can vary in level and intensity. Discover how to minimise the negative consequences of conflict and how to strengthen interpersonal and organisational relationships by learning to manage conflict situations more effectively. ADC's interactive and fun course offers practical skills and strategies that can be readily applied within a variety of situations [...]

Conflict Resolution & ADR – Sydney2017-02-23T09:21:26+11:00

Complaints Handling Training – Sydney

Do you handle complaints or deal with difficult clients? Managing complaints effectively is essential for the success of any business, government department or not-for-profit organisation.  Learn how to deal with difficult clients, understand service recovery strategies and build customer loyalty by turning a negative situation into a positive experience. ADC’s Complaints Handling training is a one-day course designed for anyone dealing with clients. Our complaints handling course is interactive, fun and relevant to staff at any level whose job it [...]

Complaints Handling Training – Sydney2016-04-27T09:54:16+10:00

Complaints Handling Training – Sydney

Do you handle complaints or deal with difficult clients? Managing complaints effectively is essential for the success of any business, government department or not-for-profit organisation.  Learn how to deal with difficult clients, understand service recovery strategies and build customer loyalty by turning a negative situation into a positive experience. ADC’s Complaints Handling training is a one-day course designed for anyone dealing with clients. Our complaints handling course is interactive, fun and relevant to staff at any level whose job it [...]

Complaints Handling Training – Sydney2016-07-22T13:29:47+10:00

Complaints Handling Training – Sydney

Do you handle complaints or deal with difficult clients? Managing complaints effectively is essential for the success of any business, government department or not-for-profit organisation.  Learn how to deal with difficult clients, understand service recovery strategies and build customer loyalty by turning a negative situation into a positive experience. ADC’s Complaints Handling training is a one-day course designed for anyone dealing with clients. Our complaints handling course is interactive, fun and relevant to staff at any level whose job it [...]

Complaints Handling Training – Sydney2016-04-11T10:06:14+10:00

Upcoming Events

  • Accelerator Online Mediation Training – October 2020
    • Days 4 - 11
      October 19, 2020 - October 28, 2020
      10:00 am - 12:15 pm

    Up-skill Online and Accelerate your Career! Choosing the ADC difference, and Staying Connected… How do you become a nationally accredited mediator, a more effective negotiator,…

  • Mediator Refresher - How to Mediate Online
    • Essential Mediator Training (Tues. to Wed. 3 hours a day)
      October 27, 2020 - October 28, 2020
      10:00 am - 1:15 pm

    NEW! How to Mediate Online! Are you confident and competent mediating online? This highly sought after mediation skills programme is intended for mediators seeking to complete…

  • Online Mediation Accreditation Day – October 2020
    • October 29, 2020
      9:00 am - 4:30 pm

    Essential Accreditation/s for today’s Mediators  ADC’s ‘Online Mediation Accreditation’ Industry Approved Pathway to Australian National Mediation Accreditation (NMAS) Internationally Approved by the Chartered Institute of…

  • Australian ADR Awards Gala 2020
    • November 13, 2020
      6:15 pm - 9:15 pm

     

  • The Weekend Edition - Online Mediation Training
    • Days 1 - 2
      November 21, 2020 - November 22, 2020
      9:30 am - 4:30 pm
    • Days 3 - 4
      November 28, 2020 - November 29, 2020
      9:30 am - 4:30 pm
    • Day 5
      December 5, 2020
      9:30 am - 4:30 pm

    We are thrilled to bring you ADC's 'Weekend Edition’ Mediation Training & Accreditation Choose the ADC difference; up-skill now to accelerate your career in 2021!…

  • Online - Conflict Resolution & ADR
    • Conflict Resolution & ADR Training
      November 21, 2020
      9:30 am - 4:30 pm

    Have you ever thought ‘I could have managed that conflict situation better’? Or even better still, avoided it before it began! Conflict can occur in any contractual and personal…

  • Mediation Refresher Training - Online
    • One day Mediation Refresher Training
      November 29, 2020
      9:30 am - 4:30 pm
    • One day Mediation Refresher Training
      December 5, 2020
      9:30 am - 4:30 pm

    This one day programme is intended for candidates preparing for accreditation or re-accreditation, mediators seeking to complete their CPD requirements and those seeking an opportunity…

  • Online Mediation Accreditation Day
    • Online Mediation Accreditation Day
      December 6, 2020
      9:00 am - 4:30 pm

    Essential Accreditation/s for today’s Mediators  ADC’s ‘Online Mediation Accreditation’ Industry Approved Pathway to Australian National Mediation Accreditation (NMAS) Internationally Approved by the Chartered Institute of…

  • 35th Anniversary Mediation Course - January 2021
    • Days 1 - 3
      January 13, 2021 - January 15, 2021
      9:30 am - 4:30 pm
    • Days 4 - 5
      January 18, 2021 - January 19, 2021
      9:30 am - 4:30 pm

    Mediator Accreditation ADC’s trained mediators, seeking recognition under the Australian National Mediator Accreditation System (NMAS), may undertake its 1-day Accreditation program. Please register separately for the Accreditation…

  • Online - Conflict Resolution & ADR
    • Conflict Resolution & ADR Training
      January 13, 2021
      9:30 am - 4:30 pm

    Have you ever thought ‘I could have managed that conflict situation better’? Or even better still, avoided it before it began! Conflict can occur in any contractual and personal…