A single event that spans one or more consecutive days. Attendee’s register for the first date-time only
ADR Conference & Cocktail Reception 2024 – Special Discount
All Tickets have Sold.
Australian ADR Awards Nominations Close
Australian ADR Awards Nominations Close at 5:00pm (AEDT)
Australian ADR Conference I Awards Gala Dinner
Registrations for the Conference and Gala Dinner have closed. Please email ADR@disputescentre.com.au if we can be of assistance.
Complaints Handling Training – April 2024
Do you handle complaints or deal with difficult clients? Managing complaints effectively is essential for the success of any business, government department or not-for-profit organisation. Learn how to deal with difficult clients, understand service recovery strategies and build customer loyalty by turning a negative situation into a positive experience. ADC’s Complaints Handling training is a one-day course designed for anyone dealing with clients. Our complaints handling course is interactive, fun and relevant to staff at any level whose job it [...]
Mediation Refresher Training – Online – October 2024
This one day programme is intended for candidates preparing for accreditation or re-accreditation, mediators seeking to complete their CPD requirements and those seeking an opportunity to up-skill in an intensive learning environment. A full-day, practical, skills development programme with expert coaching from ADC’s skilled, professional practitioners. Refresher training is available as part of ADC’s highly regarded mediation course and can be taken on Day 4 and/or Day 5 of our mediation programme. Participants benefit from mediating a simulated dispute with [...]
Online – Conflict Resolution & ADR – October 2024
Have you ever thought ‘I could have managed that conflict situation better’? Or even better still, avoided it before it began! Conflict can occur in any contractual and personal relationship, organisation or community. This course equips business owners, project managers, executives, team leaders, HR teams, complaints handling specialists and many others with the vital skills needed to reduce the levels of conflict around them, and the multiple costs of conflict! ADC’s highly interactive, intensive online course gives you the practical skills and strategies to minimise the negative effects [...]
Online Mediation Training – October 2024
We are thrilled to bring you ADC's Mediation Training & Accreditation Choose the ADC difference; up-skill now to accelerate your career in 2024! Become a nationally accredited mediator, a more effective negotiator, a ‘mediation-skilled’ legal adviser, a more effective workplace manager or a dispute resolution specialist in any sector. Whatever your goals, ADC can help you advance your skills and career by: Developing your interest-based Negotiation Skills Teaching you how to conduct each step of the Mediation Process Building on your current skills [...]
Online Mediation Accreditation Day – October 2024
Essential Accreditation/s for today’s Mediators ADC’s ‘Online Mediation Accreditation’ Industry Approved Pathway to Australian National Mediation Accreditation (NMAS) Internationally Approved by the Chartered Institute of Arbitrators (London) ADC’s Online Accreditation Programme ADC’s Online Mediation Course participants who are seeking formal recognition of their skills are eligible to enrol in ADC’s Online Accreditation Programme, and then apply for recognition under the Australian National Mediator Accreditation System (NMAS) or to become a member of the Chartered Institute of Arbitrators (CIArb). ADC’s course [...]
Mediation Refresher Training – Online – December 2024
This one day programme is intended for candidates preparing for accreditation or re-accreditation, mediators seeking to complete their CPD requirements and those seeking an opportunity to up-skill in an intensive learning environment. A full-day, practical, skills development programme with expert coaching from ADC’s skilled, professional practitioners. Refresher training is available as part of ADC’s highly regarded mediation course and can be taken on Day 4 and/or Day 5 of our mediation programme. Participants benefit from mediating a simulated dispute with [...]